Frequently Asked Questions

How can I purchase The Baked Studio products?

You can shop The Baked Studio products in a number of ways depending on your needs 💖

Please visit our How To Shop page for full information on Amazon ordering, wholesale accounts and Click & Collect options.

Are The Baked Studio’s products tested for safety and compliance?

Yes – The Baked Studio’s products are tested for safety and compliance. We have the correct technical documentation in place and are inspected by Environmental Health and Trading Standards to ensure everything meets UK food safety regulations.

Our products are also tried and tested on our own cakes, so you can trust that they are safe, reliable, and of the highest quality.

Are Dried Flowers safe to add to cakes?

Yes – all of The Baked Studio’s dried flowers are completely safe to add to cakes. Each stem is carefully prepared and suitable for direct cake decoration, so you can create stunning designs with peace of mind. 🌸✨

We have an extensive guide on how to safely apply our dried flowers to cakes. Click Here to read.

If you would like this in PDF format please email us.

Are your sprinkles gluten free, allergen free and suitable for vegans?

Yes — our sprinkles are gluten free, allergen free and suitable for vegans 💖

Our sprinkles are primarily made from sugar, vanilla flavouring and food colouring, and are manufactured in a factory that does not handle allergens. This allows us to ensure they are safe for those avoiding common allergens while still being beautifully vibrant and delicious for cake decorating.

Check them our Here!

Can I visit The Baked Studio?

Unfortunately, we don’t have a public shop you can visit, but we do offer a click-and-collect service from our warehouse in Washington, Tyne & Wear.

Our Click & Collect hours are Monday to Thursday 10am to 2pm.

Please create an account with us to shop.

Can I order a bespoke cake?

Unfortunately, we don’t sell celebration cakes to the public. The cakes you see on our website and social media are created for family and friends, and to test and showcase our cake decorating products for The Baked Studio.

We are purely a cake decorating supplies business.

However, if you're looking for a talented cake maker and aren’t sure where to start, feel free to drop us a message — we’d be more than happy to recommend someone amazing in your area.

What is the best way to contact The Baked Studio?

The best way to contact us is via email at info@thebakedstudio.com 💖

Our Customer Service Team will get back to you as soon as possible. Please note that our social media inboxes are not monitored for customer service enquiries.

If your query relates to an Amazon order, we recommend initially contacting Amazon directly, as we do not have full access to Amazon’s systems and may not be able to answer all order-related queries.

You still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.